Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Kuhn

Michael Kuhn

August 9, 2025

5  out of  5
rating by Michael Kuhn
"Agent was outstanding taking care of all my needs at a reasonable price!"
Profile photo of Kayla Crystal

Kayla Crystal

August 8, 2025

5  out of  5
rating by Kayla Crystal
"Jessica Johnson helped me over the phone after I initially set up my auto policy online. She got me quoted for renter’s insurance as well at an amazing rate and she was so lovely to chat with while she was doing everything on her end. There was no awkward silence and it felt like catching up with an old friend. I’m very excited to be a new State Farm customer!!!"
Profile photo of Brayan

Brayan

August 7, 2025

5  out of  5
rating by Brayan
"This ppl its so amazing. Jessica its a wonderfull agent, they are very honest and kind. U are in Good Hands."
We responded:
"Hi Brayan. Thank you for taking the time to provide us with a glowing 5-star review and specifically complimenting Jessica. Jessica is very knowledgeable and strives to exceed expectations. Thank you for allowing us to help with your car and life insurance needs. Kelly"
Profile photo of Diana Saucier

Diana Saucier

August 1, 2025

5  out of  5
rating by Diana Saucier
"My experience began with an unfortunate accident — I accidentally flushed my newly redesigned diamond rings down the toilet. Needless to say, I was devastated. After being married for 40 years, the loss was far more about the symbolism than the jewelry itself. When I contacted Kelly’s office, she responded immediately with compassion and understanding. Both Kelly and Sara guided me through every step of the process with empathy and professionalism, turning what felt like a heartbreaking situation into a positive resolution. Thanks to their support, I received a check and was able to replace my custom pieces quickly. I cannot express enough gratitude for the way they handled this situation. Their kindness, guidance, and excellent service truly made all the difference. Without hesitation, I give them a 5-star rating."
We responded:
"Diana, Thank you so much for your heartfelt review. We are truly sorry for the distress caused by your loss, but we’re honored that Kelly and Sara could provide the support and guidance you needed during such a difficult time. It means a lot to us to know that we could help turn a heartbreaking situation into a positive outcome. Your kind words and 5-star rating inspire us to continue delivering compassionate and professional service. Please don’t hesitate to reach out if you ever need anything in the future. Kelly"
Profile photo of Leroy Knight

Leroy Knight

July 31, 2025

5  out of  5
rating by Leroy Knight
"Had the best experience ever Staff was courteous and professional and I would definitely recommend!!!"
We responded:
"Thank you so much Leroy! We're so glad to hear that it had a great experience with us. Our team always aims to be professional and helpful everys tep of the way. It means a lot to know that came through during your visit with us. We appreciate your kind words and look forward to continuing to take care of your insurance needs. "
Profile photo of Deborah Dobson Alves

Deborah Dobson Alves

July 30, 2025

5  out of  5
rating by Deborah Dobson Alves
"Ann was very helpful and supportive to me processing a claim, yesterday. She listened to my concerns and was very informative. I felt put at ease after meeting with her."
We responded:
"Deborah, thank you so much for taking time to give us a great review. Angie is super to work with and is very passionate about what she does. She also makes it easy. We appreciate you trusting us with your insurance and financial services needs. "
Profile photo of Kate Pyles

Kate Pyles

July 30, 2025

5  out of  5
rating by Kate Pyles
"Kelly’s office has been taking care of my mom’s home and auto policies - what I love best about this office is they take the time to make sure you’re protected. I am moving to the area in the next couple of months and there no other office I would want to take care of my insurance. Quick to respond and always a joy to talk to!"
We responded:
"Thank you so much for your kind review Kate! It's truly a pleasure to help take care of you and your mom. We're so glad that Ann, Sara , and Molly have been able to assist in making your transition to South Carolina a smooth one. You're trust means the world to us and we are always here whenever you need us! "
Profile photo of Dustin

Dustin

July 18, 2025

5  out of  5
rating by Dustin
"Alexis Bunting did an incredible job helping me out with some difficult questions. She was extremely professional and supplied me with my quotes in no time. Will spread the word of my amazing experience. A++"
We responded:
"Thank you so much for the kind words and glowing review! We’re thrilled to hear Alexis was able to assist you so quickly and professionally. She truly is a rockstar on our team! We appreciate you spreading the word about your experience—it means the world to us. Don’t hesitate to reach out if there’s ever anything else we can help with!"
Profile photo of Darla May

Darla May

July 16, 2025

5  out of  5
rating by Darla May
"I recently switched my auto and homeowners insurance to Kelly O’Brien State Farm Agency and had the pleasure of working with Molly who was amazing. She made the process of switching easy and took the time to thoroughly explain everything while making sure I had the best coverage. I highly recommend Kelly O’Brien Stare Farm Agency and Molly for your insurance needs."
We responded:
"Thank you so much Darla! We're thrilled to hear that Molly made your experience such a positive one. She takes pride in being both thorough and helpful, and we're glad the process of switching your condo and auto policy felt easy. We truly appreciate you choosing our office and look forward to continuing to serve you! "
Profile photo of Susan Armstrong

Susan Armstrong

June 26, 2025

5  out of  5
rating by Susan Armstrong
"Ann went above and beyond for me. She got everything handled and completed by the due date!!! Thank you so much 💓"
We responded:
"Susan, thank you so much for your kind words! We're thrilled to hear that Ann was able to exceed your expectations and complete everything on time. We truly appreciate your feedback and will be sure to pass it along to her. If you need anything else in the future, don’t hesitate to reach out!"
Profile photo of Jimmy Enright

Jimmy Enright

June 21, 2025

5  out of  5
rating by Jimmy Enright
"A special acknowledgement to Riley. As a new resident to Myrtle beach, Riley worked with me patiently several times ensuring that both my renters and auto insurance were handled promptly and professionally. Thank you Riley for your efforts and hard work- much appreciated!"
We responded:
"Jimmy, thank you so much for your kind words! We're thrilled to hear that Riley provided you with excellent service during your transition to Myrtle Beach. We pride ourselves on our team's commitment to professionalism and support, and it’s wonderful to know that Riley made a positive impact on your experience. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Welcome to the community! Kelly "
Profile photo of Dale Marrison

Dale Marrison

June 19, 2025

5  out of  5
rating by Dale Marrison
"Excellent service and exceptional experience!"
We responded:
"Thank you for the 5 star rating! We're grateful for the opportunity to help you with your coverage for your condo, and we're glad Riley could assist you! We truly appreciate your business and look forward to helping with all your future insurance and financial service needs. "
Profile photo of Katharine Clavell

Katharine Clavell

June 19, 2025

5  out of  5
rating by Katharine Clavell
"Alexis went above and beyond to get me properly covered for my new home. Thank you!!!!"
We responded:
"Katharine, thank you so much for your feedback! We are so glad Alexis was able to help you get your new home properly covered here in Myrtle Beach. It's always a pleasure helping new neighbors settle in with confidence. Thank you for trusting us with your insurance needs here in South Carolina. "
Profile photo of Scott Rogers

Scott Rogers

June 10, 2025

5  out of  5
rating by Scott Rogers
"Always been a pleasure to have them looking after me. No complaints ever!"
We responded:
"Thank you so much Scott for the review! We appreciate your kind words and your continued trust in our team. It's always a pleasure working with you and we are grateful to be your choice for insurance. "
Profile photo of Adam Fakhouri

Adam Fakhouri

May 22, 2025

5  out of  5
rating by Adam Fakhouri
"Kelly and Alexis are the best representatives I’ve seen hands down. Answered every question I had and got me the best deal I’ve ever seen!"
We responded:
"Adam, thank you for the vote of confidence. Alexis is a tremendous representative and really aims to provide excellent service and personal protection plan. We appreciate the opportunity to serve you. Kelly "
Profile photo of Deb Menard

Deb Menard

May 22, 2025

5  out of  5
rating by Deb Menard
"Everyone I’ve spoken to at this office has been so kind and accommodating. And they’ve worked really hard to get all our insurance needs met :)"
We responded:
"Deb, thank you so much for taking the time to provide us with a 5-star review. I'm so happy to hear we have exceeded your expectations in helping you with your insurance needs. We look forward to continuing to help you protect your assets. Hope you have a wonderful holiday weekend. Kelly"
Profile photo of Randy

Randy

May 22, 2025

5  out of  5
rating by Randy
"Riley Dular with Kelly O'Brien State Farm, Myrtle Beach, SC, did an amazing job with getting us renters insurance, extremely helpful, professional and courteous. Thank you Randy and Anne-Marie"
We responded:
"Randy and Anne-Marie-I'm delighted to hear Riley was able to help you with your renter's insurance. Riley takes great pride in helping our customers protect what is important to you. We look forward to helping you further as your insurance and financial services needs grow. Thank you for trusting us. Kelly"
Profile photo of Osman Yasin

Osman Yasin

May 21, 2025

5  out of  5
rating by Osman Yasin
"Sydney was amazing! I had an issue with my current policy and she went above and beyond to help me get it resolved. She was super patient, professional, and made sure everything was taken care of. Really appreciate her help and highly recommend her if you need someone reliable and supportive!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Sydney provided you with exceptional service and support. It’s great to know that she was able to help you resolve your policy issue with patience and professionalism. We truly appreciate your recommendation and will be sure to pass along your kind words to her. If you need any further assistance in the future, don’t hesitate to reach out!"
Profile photo of Mark

Mark

May 14, 2025

5  out of  5
rating by Mark
"I had a great experience. Alexis was extremely helpful and explained everything in great detail, and answered all my questions."
We responded:
"Hi Mark. Thanks for the 5-star review. Alexis is the best and I'm so glad she was able to help you protect your assets and income. We appreciate your business! Kelly"
Profile photo of Michael Lemelin

Michael Lemelin

May 12, 2025

5  out of  5
rating by Michael Lemelin
"Absolutely. Amazing customer service. Probably one of the easiest transactions over the phone that I've had in many years.I understood everything she said her english was absolutely amazing.God Bless miss Kelly. Thank you"
We responded:
"Mike, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our customer service, and we will certainly pass along your compliments to Kelly. Our team strives to make every transaction as smooth and clear as possible, and it’s wonderful to know we succeeded with you. If you need any further assistance, please don’t hesitate to reach out. Kelly"
Profile photo of Linda

Linda

May 10, 2025

5  out of  5
rating by Linda
"Always a positive experience with Kelly and her team. They are always available to review my policies and give good advice, whether for my home, auto, and now my golf cart! They work hard so you don't have to! Always a 5 star experience."
We responded:
"Linda, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve consistently had a positive experience with Kelly and the team. It's our priority to be available and provide valuable advice for all your insurance needs, whether it’s for your home, auto, or even your golf cart! Your kind words motivate us to keep working hard for our clients. We look forward to continuing to serve you and ensuring you always have a 5-star experience! Kelly "
Profile photo of Marvin Carder

Marvin Carder

April 29, 2025

5  out of  5
rating by Marvin Carder
"So many thanks to Kelly O'Brien and her group. Bought a new truck and was very easy to transfer my coverage. No easy or waiting. Keeps me well informed. Thanks again for your services."
We responded:
"Marvin, Thank you so much for your kind words! We're thrilled to hear we made your truck purchase and coverage transfer smooth and hassle-free. We pride ourselves on providing excellent service and keeping our customers informed every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new truck, and thanks again for choosing us! Kelly "
Profile photo of Michael Homoky

Michael Homoky

April 28, 2025

5  out of  5
rating by Michael Homoky
"Dealing with Angela Patterson was very easy , pleasant and she was very helpful and knowable. she guided me through the process. i would recommend the Kelly O Brien agency to my friends and family."
We responded:
"Hi Michael. Thank you for taking the time to compliment Angie and my agency. Angie is a true gem! You have a beautiful house by the way! Hope you have a great day! "
Profile photo of Adam Glenn

Adam Glenn

April 16, 2025

5  out of  5
rating by Adam Glenn
"Always there when i need help! Cant thank her enough, what a wonderful human!!"
We responded:
"Thank you, Adam! We really appreciate you taking the time to leave a review. Kelly genuinely cares about each person she works with, and it means a lot to hear that reflected in your experience. We're grateful to have you with us!"
Profile photo of Abby & Ryan

Abby & Ryan

April 16, 2025

5  out of  5
rating by Abby & Ryan
"I had an amazing experience with Alexis. She made the process of me getting a better rate on car insurance quick, easy, and efficient. She was very responsive with any questions I had. Kelly and the team are amazing, and great to do business with!"
We responded:
"Thank you Abby & Ryan for sharing your experience with Alexis. She is truly committed to making each step of the process easy for our customers. We appreciate you choosing our office and we look forward to being here for any of your future insurance needs. "