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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Mobley

October 6, 2026

5  out of  5
rating by Deborah Mobley
"Always a pleasure to work with Ann Anderson. She was very responsive to my email request and followed through with the information I needed. Overall, I appreciate Kelly and team!!! Thank you for working so quickly to resolve my issue."
We responded:
"Thank you for the compliment, Deborah. My team strives to provide exceptional service. Thank you for allowing my agency to help with your insurance needs."
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Omar Morrison

October 5, 2026

5  out of  5
rating by Omar Morrison
"I had a great experience with State Farm throughout the entire process of getting my car fixed. Everything was simple and stress-free from start to finish. Communication was excellent, and I was kept updated throughout the repair process, so I always knew what was going on. Everyone I dealt with was helpful, professional, and made the whole experience much easier than I expected. I really appreciate how smoothly everything was handled and would definitely recommend State Farm based on my experience!"
We responded:
"Omar, Thank you so much for the wonderful review! We’re so glad Amabel was able to assist you throughout your claim and help make the repair process as smooth and stress-free as possible. Keeping our customers informed and supported every step of the way is very important to us. We truly appreciate your kind words and recommendation, and we’ll be sure to share them with Amabel!"
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Victoria Kavanaugh

October 1, 2026

5  out of  5
rating by Victoria Kavanaugh
"Angie was very sweet and helpful . The process was smooth and easy ."
We responded:
"Thank you, Victoria, for taking the time to compliment Angie and how she made the process so smooth to change your auto insurance. We appreciate you trusting us with your insurance and financial service's needs. "
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nancy m dowling

October 1, 2026

5  out of  5
rating by nancy m dowling
"Angie was great. I called several insurance companies for new homeowners insurance and no one picked up the phone until I reached Angie. She was so easy to talk to and made me want to do business with State Farm. State Farm is there!"
We responded:
"Nancy. Thank you so much for the 5-Start review! We’re thrilled to hear that Angie was there for you when you needed help most and that she made the process easy and enjoyable. We truly appreciate you choosing State Farm—and we’re glad you feel supported! Kelly"
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Destiny Boles

September 30, 2026

5  out of  5
rating by Destiny Boles
"Nick was very helpful! Everything was super easy!"
We responded:
"Destoiny, thanks so much for the great review! We’re glad Nick was able to help, and that everything was super easy for you. We appreciate your feedback and thank you for trusting us with your insurance needs."
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James Petta

September 30, 2026

5  out of  5
rating by James Petta
"Rapid response and real effort to take care of our needs. I highly recommend the entire staff their at Kelly O’Brien"
We responded:
"James., thank you so much for your kind review! We’re thrilled to hear you received a rapid response and real effort from our team. We truly appreciate your recommendation and hope to serve you again soon. Kelly"
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Adam Munder

September 29, 2026

5  out of  5
rating by Adam Munder
"Fast service and for insurance coverage for my catamaran next day."
We responded:
"Thanks for the 5-Star review Adam. Sara loves helping people with their boat insurance and she is truly an expert. We appreciate you trusting us with your boat insurance. "
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Ronnie Tisdale

September 25, 2026

5  out of  5
rating by Ronnie Tisdale
"Thanks to Nick he did a great job staying in contact with me to help me get my policy done!"
We responded:
"Ronnie, thank you for taking the time to compliment Nick and give us a 5-Star review. Nick is very passionate about helping people protect what matters most to them! Thanks for trusting us with your insurance needs. Kelly"
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Deanna Dysert

September 25, 2026

5  out of  5
rating by Deanna Dysert
"Always a very quick response with super-nice agents!"
We responded:
"Thany you for the 5 Star review Deanna! We appreciate you trusting us with your insurance needs. Please let us know if we can assist you with any other insurance or financial service's needs. "
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Kyle Artis

September 24, 2026

5  out of  5
rating by Kyle Artis
"Nick was very helpful and knowledgeable about their products. He took care of our needs very quickly. I would recommend him if you need insurance"
We responded:
"Thank you for the wonderful feedback! We’re happy to hear Nick made the process simple and was able to take care of everything quickly. Providing helpful, knowledgeable service is always important to our team. We appreciate your recommendation and are grateful to have you with our agency!
"
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Stephen Mello

September 23, 2026

5  out of  5
rating by Stephen Mello
"Professional service and attitude."
We responded:
"Thank you, Stephen for the wonderful feedback! We’re so glad Nick was able to make your move to South Carolina a little easier and provide you with professional, prompt service along the way. Moving comes with a lot of changes, and we’re happy we could help make the insurance side as simple as possible. Thank you for choosing our Team O'Brien!
"
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Dawn Buckley

September 16, 2026

5  out of  5
rating by Dawn Buckley
"Anytime I have a question they were always there to answer. So friendly and helpful. It gives me peace of mind with my insurance from my home and Auto. I highly recommend this state firm agency"
We responded:
"Hi Dawn, Thank you so much for your kind review! We’re truly glad to hear that you’ve felt supported whenever you’ve had questions and that our team’s friendliness and helpfulness have given you peace of mind with your home and auto insurance.

We really appreciate your recommendation—please don’t hesitate to reach out anytime we can help."
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Katrina

September 14, 2026

5  out of  5
rating by Katrina
"State Farm made sure everything was taken care of with the claim."
We responded:
"Thank you so much for sharing your experience! We’re glad Amabel was able to assist you throughout the claims process and help make sure everything was taken care of. Being there for our customers when they need us most is a top priority for our team. We truly appreciate you trusting us with your insurance needs!
"
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Grieg Moore

September 6, 2026

5  out of  5
rating by Grieg Moore
"I needed some immediate attention with my insurance and Angie and the team at State Farm were able to help me and we’re very engaging and friendly and I would highly recommend"
We responded:
"Hi Grieg, we’re thrilled to hear we were able to help you right away. Thanks for recognizing Angie and the team for being engaging and friendly—your support means a lot to us. If you ever need anything, we’re here!"
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Alexandria Spivey

September 6, 2026

5  out of  5
rating by Alexandria Spivey
"Nick was awesome to do business with very attentive he went above and beyond to help me get affordable auto insurance. Also for future references Nick provided a bundle of auto, life, and renters insurance quotes for me which was even more awesome. I will definitely do business with Nick in the future and recommend his customer service to anyone. Thanks Nick!!"
We responded:
"Alexandaria, thank you so much for the kind words! I’m really glad I could help you find affordable auto coverage and make bundling your auto, life, and renters' insurance easier. I truly appreciate your trust and your recommendation—can’t wait to help you again in the future!"
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Stephanie Mckeown

September 4, 2026

5  out of  5
rating by Stephanie Mckeown
"Andrew is amazing and Will help u out in every way possible"
We responded:
" Thank you Stephanie but not sure you gave the correct business the 5 Star rating. We don't have Andrew here and I don't show that you are a current customer of mine. Just want to make sure Andrew gets the credit he deserves. Kelly "
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brett warren

September 2, 2026

5  out of  5
rating by brett warren
"I already had State Farm coverage for my home and auto. When we moved my edlery parents 5 hours away to Myrtle Beach they needed renters insurance. The complex gave me some names of insurers close by. I decided to use the local State Farm office since we had good history. Everything went seamlessly at Kelky O'Brien's office. Nick was wonderful. We did it all over the phone in under 10 minutes. The rate was very competitive. They were wonderful to work with and it made a hectic day a little better."
We responded:
"Thank you so much for the thoughtful review! We know moving family—especially from several hours away—can make for a hectic day, so we’re glad Nick was able to make getting your parents’ renters insurance quick and seamless. Providing responsive, personal service and helping make insurance one less thing to worry about is always a priority for our team at Kelly O’Brien State Farm. We truly appreciate you trusting us with your family’s insurance needs and are so happy Nick could help make your day a little easier!
"
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tony wasileski

September 1, 2026

5  out of  5
rating by tony wasileski
"Helped me with insurance for my golf cart. Very responsive and helpful, along with getting me a great price. Thanks Kelly and staff. I’ll see you when my homeowners renews."
We responded:
"Hi Tony, Hi! Thanks so much for the wonderful review. We’re thrilled we could help you with your golf cart insurance and that you found the price great. Kelly and the team truly appreciate your kind words—see you again when your homeowner's policy renews! ⛳️😊"
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Johnny Croyle

August 28, 2026

5  out of  5
rating by Johnny Croyle
"I had an amazing experience working with Angie Patterson today. She helped me transfer my NY auto policy to South Carolina and set up renters insurance, and she made everything simple, stress‑free, and easy to understand.

Angie is incredibly kind, personable, and truly knows her stuff. She treated me like a real person, not just a customer, and took the time to walk me through every detail. I ended up saving a lot compared to what I was paying in NY, too.

If you want an agent who actually cares and goes above and beyond, Angie is the one."
We responded:
"Johnny, Thank you so much for taking the time to share your experience! We’re glad Angie was able to make your move from New York to South Carolina a smooth one and help get your auto and renters insurance taken care of. Our priority is always to make insurance as simple and stress-free as possible while providing the personal service our customers deserve. We truly appreciate your kind words about Angie and will be sure to share them with her. Thank you for trusting our team with your insurance needs, and welcome to South Carolina!
"
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Robert McDougal

August 24, 2026

5  out of  5
rating by Robert McDougal
"It was nice to talk to someone and that someone was Nick he was very good at his job and making you feel wanted and that means a lot in today's society I think me and State farm's going to be together for quite a while"
We responded:
"Thank you so much for the wonderful review! We’re really glad you had a great experience with Nick—he genuinely cares about making every customer feel valued, and it’s great to hear that came through.

We appreciate you choosing State Farm and look forward to being there for you for a long time. If you ever need anything, we’re always here to help! Thanks! Kelly"
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Cathie Hardee

August 20, 2026

5  out of  5
rating by Cathie Hardee
"I can't say enough about the excellent service that Angie Patterson provided when I needed to add homeowners coverage for a rental property and coverage for our RV. She found us excellent rates for both policies and she actually increased our coverage for less money. It's such a pleasure to be able to talk to our agent directly. We have dealt with the Kelly O'Brien Agency for auto insurance for years and they have always found us the best rates. Once again, Angie gave us excellent, personal service for a low cost."
We responded:
"Cathie, Thank you so much for the wonderful review and for trusting the Kelly O’Brien Agency with your insurance needs over the years! We’re thrilled to hear that Angie was able to provide such personalized service while helping you find great coverage for your rental property and RV. We truly appreciate your continued loyalty and are grateful for the opportunity to serve you. Angie and our entire team are always here whenever you need us!
"
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sandy lewis

August 18, 2026

5  out of  5
rating by sandy lewis
"Angie is excellent. I was able to take care of everything in 1 phone call at a great rate. Thank you!"
We responded:
"Sandy, We love hearing this! Thank you for taking the time to share your experience with Angie. Making the insurance process simple, convenient, and affordable is exactly what we strive for. We’re so glad she was able to get everything taken care of in just one phone call. Thank you for trusting us with your auto insurance needs!
"
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denean mcknight

August 18, 2026

5  out of  5
rating by denean mcknight
"She did an exceptional job. Angie took her time and making sure everything was done correct. Best personality. Keep up the great work and I would recommend her to anyone"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Angie took the time to make sure everything was handled correctly and provided such a positive experience. We truly appreciate your kind words and recommendation. We’re lucky to have Angie on our team and look forward to assisting you again!
"
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Anthony Tiani

August 12, 2026

5  out of  5
rating by Anthony Tiani
"Kelly, Molly, and Staff are excellent. Very professional and knowledgable staff at this office. Would recommend to anyone looking for insurance."
We responded:
"Tony, Thank you so much for your kind review! We’re thrilled to hear that Kelly, Molly, and our team were professional and knowledgeable, and that you’d recommend us to others looking for insurance. We truly appreciate your support!"
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Cheryl Arena Blair

August 12, 2026

5  out of  5
rating by Cheryl Arena Blair
"Ann is outstanding!!! Always greets us with a smile! She is honest, knowledgeable, friendly and most important patient. She has a great personality and always has our best interest for our insurance needs. We give her our highest recommendation. Thank you Ann for everything! Dennis & Cheryl"
We responded:
"Dennis & Cheryl, thank you for such thoughtful words about Ann! Her knowledge, patience, and genuine care for the people she helps are a huge part of what maker her so special to our office. We truly appreciate your recommendation and are grateful you continue to trust our team with your homeowners and auto insurance.
"