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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April Branam

May 7, 2026

5  out of  5
rating by April Branam
"I’m so happy to be back with State Farm. I was with them for over 30 years while in the military and living in Florida since moving to Myrtle Beach three years ago I was with a different insurance Nick with Kelly O’Brien State Farm insurance has been a breath of fresh air."
We responded:
"Thank you so much for sharing this April! We truly appreciate the trust you placed in State Farm for so many years during your military career, and we’re honored to welcome you back. Moving and changing insurance companies can be a big adjustment, so it means a lot to hear that Nick was able to make the process feel easy and refreshing for you. We’re grateful to have you as part of our Kelly O’Brien State Farm family here in Myrtle Beach!"
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Tina Kelsey

May 6, 2026

5  out of  5
rating by Tina Kelsey
"Always pleasant"
We responded:
"Thank you Tina for the nice review. We appreciate you trusting us with your insurance needs. Kelly"
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ann mcpherson

May 4, 2026

5  out of  5
rating by ann mcpherson
"My husband and I had a very unfortunate accident with a flying object on the highway. It took out our front camera which control’s many things. Thankfully we reported it and took to Socastee Auto repair and with his help and our State Farm Agent, Kelly O’Brien they had our car back to us in five days. This is the best experience we’ve ever had. Thank you both for your support and service. Ann & Allan McPherson"
We responded:
"Thank you so much for taking the time to share your experience! It truly means a lot to our team. We understand how stressful a claim situation can be, and we are so glad everything came together so quickly to get you safely back on the road. We are glad Amabel was able to assist you in making sure the process was smooth for you. Our team truly appreciates your trust in them and we are always here whenever you need us! "
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carl notter

April 21, 2026

5  out of  5
rating by carl notter
"Kelly and her team are outstanding!! Look no further"
We responded:
"Thank you so much for the kind words Carl and for trusting Team O'Brien and Alexis to take care of all of insurance and financial service needs. We appreciate you very much and look forward to our future together. "
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Neil Acquavito

April 20, 2026

5  out of  5
rating by Neil Acquavito
"I stopped in to amend my automobile policy and was greeted by Ann Anderson. She promptly addressed all of my concerns.It's a pleasure doing business with this agency."
We responded:
"Hi Neil. It was so nice to meet you Friday. Thank you for taking the time to provide us with your feedback. Angela is very customer focused and passionate about helping people build a protection plan that meets their needs. Welcome to Myrtle Beach and thank you for trusting us with your insurance needs. "
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Jo Sortelli

April 16, 2026

5  out of  5
rating by Jo Sortelli
"Our first contact with Kelly O’Brien’s office was with Ann Anderson. Ann listened to me and what I felt we needed from our insurance agent. Ann reviewed what we currently had in place and made recommendations to provide use with coverage that fit out budget. Then we met with Kelly O’Brien she reviewed all aspects of our current insurance and financial situation and what we were looking for in our retirement since we are now both retired. We are now moving forward with changes in our finances to ensure we meet our retirement goals and still have funds left over for our children when that day comes. In closing, I want to say that we highly recommend Ann and Kelly O’Brien for your insurance and financial planning needs to secure your financial security and insurance needs. Jo & Bob Sortelli"
We responded:
"Jo, Wow! Thank you so much for your thoughtful and detailed review. We’re delighted to hear that Ann and I were able to listen carefully to your needs and provide recommendations that fit your budget and retirement goals. It’s wonderful to know that you feel confident moving forward with your financial planning and insurance adjustments. Your trust and recommendation mean a great deal to us. Please don’t hesitate to reach out if you need any further assistance—we’re here to support you every step of the way! Kelly"
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Robert Hollen

April 13, 2026

5  out of  5
rating by Robert Hollen
"Alexis is Very responsive and professional"
We responded:
"Robert thank you for the review! We love hearing our customers experiences and Alexis take pride in helping our customers just like you! We're so glad you had a great experience working with her. Thank you for trusting us with all your home and auto insurance needs! "
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Hannah Morris

April 13, 2026

5  out of  5
rating by Hannah Morris
"I moved to the MB area and needed auto insurance as my current company did not operate in SC. Nick Priest was a huge help with getting me enrolled with State Farm for my auto insurance. He was able to get me a quote before I was ready to enroll. He made sure to match exactly the coverage I had and confirmed that was the coverage I wanted to stick with. As soon as I gave him the word to enroll, he had it done within minutes. He also was able to lower my monthly payment from what I was previously paying with the same exact coverage as I had. His customer service was top tier. Highly recommend working with Nick!"
We responded:
"Welcome to Myrtle Beach Hannah! We're so glad you found us and we love hearing how seamless Nick made your transition to South Carolina, especially when it came to matching your coverage and making the process quick and easy. We truly appreciate your recommendation and look forward to being here for you when every you need anything. Thank you for trusting Team O'Brien!"
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Lynn Civali

April 8, 2026

5  out of  5
rating by Lynn Civali
"Kelly has been instrumental in coaching me through a life insurance change. Her office serves me with auto, homeowners and recently life insurance. It’s apparently visible when you enter this office, how important they view and treat their clients. I highly recommend them!"
We responded:
"Lynn Thank you so much for your kind words and recommendation! We’re thrilled to hear we have been able to support you through your life insurance change and continue to assist with your auto and homeowners' insurance needs. Providing exceptional service and truly valuing our clients is at the heart of what we do, and your feedback means a lot to us. Please don’t hesitate to reach out if there’s ever anything else we can help with! Kelly "
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Christine Strong

March 31, 2026

5  out of  5
rating by Christine Strong
"Personable, Knowledgeable and Efficient. They respond to questions and concerns in a timely manner. We will be contacting them again for our new house"
We responded:
"Christine, we truly appreciate you taking the time to share your experience with our office! It means a lot to hear how well taken care of and supported you feel with our office. Our team works hard to make things clear and efficient so your feedback really means a lot. We're excited to help you with your new home when the time comes! Thank you for trusting us with your home and auto insurance! "
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Keith Pugh

March 30, 2026

5  out of  5
rating by Keith Pugh
"Well I filed my case, they helped me get everything done ✔️"
We responded:
"Keith, we're glad we could help get everything taken care of for you! Amabel will be happy to hear your kind words - she works hard to make the claims process as smooth as possible. We appreciate you trusting our team and are here if you need anything!"
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Ed Russell

March 27, 2026

5  out of  5
rating by Ed Russell
"Fantastic agency to deal with. Extremely nice individuals and pleasant to deal with especially Amabel who recently helped me with a hit and run accident claim. She constantly followed up to ensure everything was going smoothly and provided excellent support."
We responded:
"Thank you for the 5 Star Review Ed. You claim satisfaction is important to us. Amabel goes above and beyond to make sure our customers are happy. Thank you for trusting us with your car insurance needs. "
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Ken Grigg

March 27, 2026

5  out of  5
rating by Ken Grigg
"Mary Ann was great, she put in my claim. Made my life better."
We responded:
"Thank you for the review. Mr. Grigg. Amabel truly cares about helping our customers through their auto claims to make sure you are satisfied. Thank you for trusting us with your insurance. "
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Bradley Cope

March 27, 2026

5  out of  5
rating by Bradley Cope
"Hit a deer and State Farm was on the spot. Took my truck to body shop and after a few revisions was fixed in 2 weeks. Also had rental coverage and that was great"
We responded:
"Thank you, Bradley, for sharing your experience! We’re glad our team could be there for you quickly after your accident and help get everything handled smoothly, including your rental coverage. We truly appreciate you trusting us with your coverage!"
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Samir Cardoza

March 25, 2026

5  out of  5
rating by Samir Cardoza
"Great customer service and very well explained what service is being offered to purchase. On top of very good customer service , they also showed how much they care and checked up on me as frequently as possible and made sure the outcome was as beneficial as possible."
We responded:
"Samir, thank you for sharing your experience! We're so glad that everything was explained clearly and that our team and Amabel helped you stay connected and informed throughout your claim. We appreciate you trusting us with your car insurance. Like a good neighbor we are always here for you if you need anything! "
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ElDuro Poderoso

March 18, 2026

5  out of  5
rating by ElDuro Poderoso
"Very professional and courteous,fast quote and service,they know what exactly home owners wants and their needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service professional and efficient. Our team is dedicated to understanding and meeting the needs of homeowners, and it’s wonderful to know we hit the mark for you. If you need anything else or have further questions, please don't hesitate to reach out. We appreciate your support! Kelly "
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Shawn Arduino

March 17, 2026

5  out of  5
rating by Shawn Arduino
"Rob was excellent to guide me through my coverage and get a plan together"
We responded:
"Thank you so much for your review, Shawn! We’re thrilled to hear that Rob was able to guide you through your coverage and help put a plan together. Your feedback means a lot, and we truly appreciate you choosing our agency!"
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Michael Wiestling

March 17, 2026

5  out of  5
rating by Michael Wiestling
"Easy claims and checked in multiple times during the process"
We responded:
"Michael, we love hearing that you had an easy claims experience and consistent check-ins. That is exactly what our office and Amabel strive to deliver. She truly cares about keeping our customers informed and supported every step of the way. We appreciate you trusting our team to be there when it mattered most!"
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Shernett Brown

March 16, 2026

5  out of  5
rating by Shernett Brown
"Timely and smooth process in getting my vehicle in and out the shop and everything covered!"
We responded:
"Shernett, thank you for the review! This is the kind of customer experience we aim for. Amabel does a great job making sure everything moves along as smooth as possible during a difficult time. We are so glad she was able to help make that process smooth for you. Thank you for trusting us with all your auto insurance needs."
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Jeffery Russell

March 12, 2026

5  out of  5
rating by Jeffery Russell
"Very dedicated team, Rob went Above and beyond to help me get the absolute best price, Saving me over 1200 dollars alone per 6 months, with my wife we saved another 1200 per 6 months. I can't believe we were paying so much for the exact same coverage and deductable. Thank you again! A+"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rob and the team were able to help you and your wife save so much on your coverage. It’s always our goal to provide the best value and service to our clients, and your feedback truly means a lot to us. If you ever need anything else or have questions in the future, please don’t hesitate to reach out. Thanks again for choosing us and for the A+ rating! Kelly"
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Emily Breezley

March 11, 2026

5  out of  5
rating by Emily Breezley
"This team handled my claim in a very timely manner and were super nice to deal with. Great experience, thank you!"
We responded:
"Emily, thank you so much for your review! We're really glad to hear that your claim was handled quickly and that our team made the experience a positive one. Amabel works hard to help make the claims process as smooth as possible, and your feedback really means a lot to us here at Kelly O'Brien State Farm! We appreciate you trusting our team with your auto insurance and homeowners insurance. "
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Ksenia Novozhilova

March 10, 2026

5  out of  5
rating by Ksenia Novozhilova
"Excellent service from start to finish. The staff is friendly, knowledgeable, and always quick to respond. They made my claim process very simple and explained everything clearly, so I felt confident throughout the entire process. It’s rare to find such great customer service these days. Highly recommend this State Farm office."
We responded:
"Ksenia, thank you so much for the wonderful feedback! We are grateful for the time you took to share your experience. Amabel and our team work hard to make sure every step especially during the claims process is clear, responsive, and as smooth as possible. We truly appreciate the recommendation and are always here for all of your car insurance, home insurance, and financial service needs. "
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Wayne Stewart III

March 10, 2026

5  out of  5
rating by Wayne Stewart III
"Rob from State Farm was a pleasure to work with and made the process of insuring my condo easy and painless!"
We responded:
"Wayne, thank you for the kind review! We're so glad to hear that Rob made the process of insuring your condo a smooth and easy transition. Our team works hard to make coverage simple and stress free, and it's great to know Rob delivered that experience. We appreciate you choosing Team O'Brien and look forward to our future with you!"
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twinsarecool2

March 9, 2026

5  out of  5
rating by twinsarecool2
"Always a pleasure dealing with my agents at State Farm. Had a great experience at Pro Color getting my car repaired. Ty"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with your agents at State Farm and with the team at Pro Color. We appreciate your trust and look forward to assisting you again in the future! "
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nolynn 113

March 6, 2026

5  out of  5
rating by nolynn 113
"Sydney is absolutely wonderful! She is so sweet & has always gone above & beyond to help me! Professional, efficient & dependable are just a few words to describe her work ethic! Definitely a great asset to the company!"
We responded:
"Thank you for the wonderful review! Your kind words mean so much to our office and Sydney. She is always eager to help and make sure your insurance process is smooth and easy as possible. We appreciate your trust in us and look forward to our future with you here at Team O'Brien. "