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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Lloyd

November 13, 2025

5  out of  5
rating by Bill Lloyd
"Despite my initial resistance, Alexis persevered with unparalleled customer service, opening up new opportunities to benefit both now and in the future."
We responded:
"Hi Bill! Thank you so much for your kind words! I’m thrilled to hear that Alexis was able to provide such a positive experience and help open up new opportunities for you. We truly appreciate your trust and recommendation!"
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Michael White

November 12, 2025

5  out of  5
rating by Michael White
"I can’t say enough about Molly Ryan at Kelly O’Brien State Farm in Myrtle Beach! She’s been absolutely amazing to work with — so detailed, patient, and genuinely happy to help. Molly always goes above and beyond to provide a wonderful experience. She’s found ways for me to save money while still making sure my family and I are completely covered in the event of anything. She explains everything so clearly and takes the stress out of it all. Honestly, I used to hate dealing with insurance — it always felt confusing and frustrating — but Molly has completely changed that for me. She makes the whole process easy, pleasant, and even enjoyable. I have all of my vehicles, and my family’s, insured through her, and I’ve never had a single problem. She’s truly amazing, and I recommend her to anyone who wants an agent who actually cares and goes the extra mile every single time. 5 STARS ID GIVE 10 if I could!"
We responded:
"Michael, thank you for sharing such a wonderful review! Molly is an incredible member of our team, and we’re so glad she’s been able to provide clear guidance and make insurance simple and stress-free for you. Your positive feedback means a lot, and we’re grateful to have you and your family a part of our State Farm family!"
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Kelly Dempsey

November 11, 2025

5  out of  5
rating by Kelly Dempsey
"I reached out to State Farm in Myrtle Beach due to moving to the area and was connected with the Kelly O’Brien team. Molly was extremely thorough, kind, and tremendously helpful in getting my auto and renter’s policies transferred over. Thank you so much, Molly!"
We responded:
"Thank you so much Kelly for taking the time to share your experience and welcome to Myrtle Beach! We're so glad Molly was able to make your transition smooth and help you get everything set up with your auto insurance and renters insurance coverage. Our team is always here to help! Welcome to Team O'Brien. "
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Shirley Read

November 5, 2025

5  out of  5
rating by Shirley Read
"Going out of state, a deer hit my car. Everyone went above and beyond to not only be helpful in the process of getting EVERY detail taken care of, but also to help calm me down in a terrible situation!"
We responded:
"Thank you so much for your kind words! We're truly sorry to hear about the accident, but we're glad our team could support you and make the process as smooth as possible during such a stressful time. Your safety and peace of mind are our top priorities. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels!"
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Stephanie Jones

November 5, 2025

5  out of  5
rating by Stephanie Jones
"State Farm was excellent. They dealt directly with Socastee Collision and the rental car company. Kelly O’Brien’s office is the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that State Farm, Socastee Collision, and Kelly O’Brien’s office provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future!"
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Walter Decker

October 30, 2025

5  out of  5
rating by Walter Decker
"I've been dealing with Statefarm for many years up here in New York. I'm getting ready to relocate to Myrtle Beach South Carolina and Kelly O'Brien's Statefarm office was awesome. My agent, Molly Ryan was so helpful in getting the insurance for my new home. I will be insuring my car with Kelly when I get down to Myrtle Beach."
We responded:
"Thank you so much, Walker! We’re thrilled to hear Molly was able to make your move to Myrtle Beach an easy transition. Our team is excited to officially welcome you to the area and continue assisting with all your insurance needs once you’re settled in. We appreciate you choosing Kelly O’Brien State Farm and look forward to helping protect what matters most to you! "
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Darlene Oneal

October 24, 2025

5  out of  5
rating by Darlene Oneal
"Alexis was wonderful. I love her tenacity she never gave up and I was impressed. Her quote was great. Thanks Alexis"
We responded:
"Darlene, thank you so much for your kind words! We're thrilled to hear that Alexis's tenacity and dedication made such a positive impression. We'll be sure to pass along your compliments to her. If you need anything else, please don't hesitate to reach out!"
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Gerald Luterek

October 24, 2025

5  out of  5
rating by Gerald Luterek
"Alexis was very responsive to my inquiries and gave me an acceptable quote. Her follow up was exceptional. I’m very pleased with her service."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Alexis was responsive and provided you with a quote that met your expectations. Her commitment to exceptional follow-up is something we truly value. We appreciate your trust and are here to assist you anytime!"
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Linda Improta

October 22, 2025

5  out of  5
rating by Linda Improta
"We had an accident recently and our state farm agents at Kelly O’Brian’s were fabulous. They helped us every step of the way. Called all the time to make sure the car was being taken care of and we were happy with the service….Thank you guys so much!"
We responded:
"Thank you so much for taking the time to share your experience Linda! We know how stressful an accident can be, and it truly means a lot to hear that our team was able to make things a little easier for you. At Kelly O’Brien State Farm, we’re dedicated to being there through every step—not just when things go smoothly, but when life throws the unexpected your way. We’re so glad you felt supported and cared for along the way!"
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John Cocchiere

October 22, 2025

5  out of  5
rating by John Cocchiere
"My agent, Molly Ryan, was terrific! I am in my mid 70’s, so I have been insured for quite time. Molly took the time to analyze both our auto and home policies. No one had ever eey! Not only that, she took the time to explain her reasoning for her policy changes in clear and understandable terms. The Kelly O’Brien Ageny answered my initial call in a very timely manner! And here’s the real shocker, when I called with additional questions, I always received a call back shortly thereafter! To Molly and your team — Well done! John C, Myrtle Beach, SC"
We responded:
"John, thank you so much for your kind words! we are thrilled to hear that Molly took the time to review your policies and explain everything clearly. Providing personal, timely service is what our team strives for every day. We truly appreciate you choosing Kelly O'Brien State Farm and look forward to our future working together!"
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THEBLACKWATERMASTER

October 15, 2025

4  out of  5
rating by THEBLACKWATERMASTER
"AFTER HITTING A DEER THAT WAS UNVOIDABLE , OUR TRUCK HAD SOME FRONT IN COSMETIC DAMAGE.. State Farm was very prompt about assisting us via telephone and set up a repair shop visit to take care of the damage the following week. Repairs were done in 7 business days. The repairs are very well done and the front end all blends together and looks flawless again. Thank you State Farm."
We responded:
"Thank you for sharing your experience. We're sorry to hear about the accident but glad that State Farm could assist you promptly and that the repairs were completed quickly and to your satisfaction. It's great to know your truck looks flawless again. If you ever need anything else, we're here to help!"
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Brad Magee

October 15, 2025

5  out of  5
rating by Brad Magee
"Unfortunately I have had 2 claims against my boat. State Farm has stood right there with me and helped to take care of the situation. Very responsive and the app is easy to use. The Kelly O'Brien Agency has been so helpful and have stayed in contact through the entire process."
We responded:
"Brad, thank you so much for sharing your experience! We're glad to hear that State Farm and the Kelly O'Brien Agency were able to support you through your claims and provide responsive, helpful service. It's great to know the app made the process easier for you as well. If you ever need assistance in the future, we're here to help!"
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M Don

October 14, 2025

5  out of  5
rating by M Don
"We reached out to bundle our home and auto and they were super helpful and saved us a ton of money! Great team, would highly recommend!!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear our team could help you bundle your home and auto and help you save! We appreciate your recommendation and are glad to have helped you with all your insurance needs. "
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George Meagher

October 13, 2025

5  out of  5
rating by George Meagher
"Although the situation was not any fun. The claims department. and our local agent Ann Anderson were wonderful. They both walked me through all the paperwork, called me back every time, and did everything they could do to help"
We responded:
"Thank you so much, George! We’re so glad Ann and our claims team were able to make a difficult situation a little easier for you. We truly appreciate your kind words and the trust you place in us!"
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Minas Diakakis

October 2, 2025

5  out of  5
rating by Minas Diakakis
"The people were very nice and respectful Everything was explained in detail about our coverage and responsibilities They also explained how we could get discounts when adding and applying certain things to your home or cars. Thumbs up"
We responded:
"Thank you so much for your thoughtful review Minas! We’re thrilled to hear that Riley took the time to walk through your coverage and help you understand your discounts. We appreciate your trust in our office and are always here to help with any questions along the way!"
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Susan Price

September 18, 2025

5  out of  5
rating by Susan Price
"Ann & Sydney were both great. Prompt in their responses. Explained everything fully. Provided additional information on how to make vehicle changes. Friendly and efficient service. Good coverage. Happy using State Farm!"
We responded:
"Thank you for sharing your experience, Susan! We're so glad Ann & Sydney were able to provide prompt, friendly and thorough support. We appreciate you choosing Kelly O'Brien State Farm and look forward to being here for all of your insurance and financial service needs. "
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Jamir G

September 18, 2025

5  out of  5
rating by Jamir G
"Sydney Carpenter helped me with my life an auto insurance definitely recommend going back to this office I love it thank you so much Sydney 😊"
We responded:
"Thank you so much, Jamir! We’re thrilled to hear Sydney was able to help you with both your auto and life insurance. Your recommendation means a lot, and we’re grateful you chose our office. We look forward to being here whenever you need us!"
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Russ

September 15, 2025

5  out of  5
rating by Russ
"Alexis was fantastic ! She was very knowledgeable and helpful and it was a pleasure working with her to get my insurance changed over. Do you work tomorrow? 7 to 3"
We responded:
"Thank you, Russ! We appreciate your kind words. Alexis takes great pride in helping our customers, and its wonderful to hear she made your insurance changeover so easy. We're grateful to have you with our agency! "
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Sarah Brown

September 11, 2025

5  out of  5
rating by Sarah Brown
"I just have to say Sydney has always been helpful and a pleasure. And always going above and beyond! Thank you!"
We responded:
"Sarah, Thank you so much for your kind words! We're thrilled to hear that Sydney consistently goes above and beyond to assist you. Your appreciation means a lot to us, and we'll be sure to share your feedback with her. Thanks again!"
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Weston Dean

September 10, 2025

5  out of  5
rating by Weston Dean
"Sydney was knowledgeable, professional and extremely helpful."
We responded:
"Weston, Thank you for your kind words! We're delighted to hear that Sydney provided knowledgeable, professional, and helpful service. We appreciate your feedback and look forward to assisting you again in the future! Kelly "
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Jaymee Lively

September 10, 2025

5  out of  5
rating by Jaymee Lively
"Sydney is the best! Super helpful.."
We responded:
"Thank you Jaymee for taking the time to compliment Sydney on her customer service skills. She takes great pride in helping people with their auto, home and life insurance needs. "
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Hannah Jordan

September 10, 2025

5  out of  5
rating by Hannah Jordan
"I was on vacation in Myrtle and stopped in to ask about life insurance policies. Sydney Carpenter helped me with options and guided me in choosing one that fit my needs. Really appreciate how fast she worked!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sydney Carpenter was able to assist you quickly and help you find a life insurance policy that fits your needs. We appreciate you choosing us during your vacation in Myrtle and are here for any future questions or assistance you may need!"
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Roro Frye

September 10, 2025

5  out of  5
rating by Roro Frye
"Jessica did a good job. She has answer all my questions. She also hep me get my son insured. Thank you Jessica"
We responded:
"Thank you, Roro! We’re glad Jessica was able to answer your questions and help you and your son with auto coverage. Protecting families on the road—and planning ahead with life insurance when the time is right—is exactly why we’re here. We appreciate your trust and look forward to being here for your family’s needs,"
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Bob Caswell

September 3, 2025

5  out of  5
rating by Bob Caswell
"Alexis provides excellent service, she communicates often and effectively. She anticipates our insurance needs and offers professional and thoughtful assistance and advice . It’s been a pleasure working with her! Thank you Bob and Emma"
We responded:
"Thank you so much, Bob and Emma! We’re delighted to hear how well Alexis has been able to anticipate your needs and provide thoughtful guidance. She truly cares about making sure our customers feel supported every step of the way. We’re grateful for your trust and it’s always a pleasure working with you both!"
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Matt Paul

September 3, 2025

5  out of  5
rating by Matt Paul
"Very helpful with reasonable prices. Am definitely going to be extending my policy. Highly recommend"
We responded:
"We love knowing your experience with Alexis gave you the confidence to grow your coverage with us. Your recommendation means a lot, and we’re excited to continue being the team you can rely on."