State Farm® Insurance Agent Kelly O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Sirota
February 3, 2026
5
out of
5
rating by Michael Sirota
"We are very happy to have Kelly O’Brien as our State Farm insurance agent. Over the years, she and her staff have taken care of all our insurance needs, in a professional, knowledgeable and caring manner. We recommend Kelly O’Brien State Farm to everyone."
We responded:
"Michael, thank you for your continued trust and support! We truly appreciate the kind words and the opportunity to serve you over the years. Your recommendation means so much to our entire team, and we are always here for you!"
Mima Shanor
February 3, 2026
5
out of
5
rating by Mima Shanor
"We to grt homeowners insurance very quickly because of an inasvertent lapse in our former policy, and Kelly O'Brien State Farm Insurance was able to get us a new policy right away, We really appreciated them. Now we feel more secure."
We responded:
"Thank you so much for the review Mima and trusting our office with your homeowner's insurance needs. We're glad Alexis was able to step in quickly and help secure the coverage you needed. Our team is always here to make the process as smooth and timely as possible, and we truly appreciate the opportunity to assist you. Please don't hesitate to reach out for any of your future insurance needs. "
Abigail Hoff
February 2, 2026
5
out of
5
rating by Abigail Hoff
"Kelly and the team do such an amazing job. A big shoutout to Alexis for all her knowledge of auto and homeowners insurance. This team is beyond professional, and they do such a great job at everything they do"
We responded:
"Abigail, thank you for taking the time to share your experience! We're grateful to have such an amazing team and Alexis is a huge asset when it comes to auto and homeowners insurance. At Kelly O'Brien State Farm we strive to focus on professionalism and communication with our customers, so they feel confident in your coverage. We truly appreciate your support and kind words. "
Marjie Hefner
February 2, 2026
5
out of
5
rating by Marjie Hefner
"They were so helpful and responsive to all my needs. And reasonable prices"
We responded:
"Thank you Marjie for your review! We are so glad Alexis was able to assist you with your auto and homeowners insurance coverage. We strive to provide our customers with the best service possible. We truly appreciate you trusting Kelly O'Brien state Farm for all your insurance needs. "
Janice Boutotte
January 31, 2026
5
out of
5
rating by Janice Boutotte
"The whole process was quick and easy. I used one of State Farm's service centers - Gerber Collision and Glass. An estivate of damages was done the day after my accident with instant insurance approval. The car was repaired the next week and completed four days ahead of schedule."
We responded:
"Janice, thank you for sharing your experience with your auto claim! We're glad to hear your claim process was quick and seamless. Amabel was happy to assist you every step of the way. We appreciate the opportunity to be of service to you. Thank you for trusting us with all your car insurance needs. "
Jennifer Yanakiev
January 31, 2026
5
out of
5
rating by Jennifer Yanakiev
"Ann from this office went above and beyond to help me get some paperwork set up for my mom. Our Agent was also great when setting up. Friendly and helpful each time!"
We responded:
"Thank you for the kind review Jennifer! We take pride in our work and going above and beyond for our customers. We truly appreciate your feedback and are grateful for the opportunity to help you with all your insurance needs. "
Hilton Smith
January 27, 2026
5
out of
5
rating by Hilton Smith
"The best customer service I have received. They really live up to “like a good neighbor, State Farm is there”. Alexis has always helped me get insurance even when it was close to closing time she was willing to stay to make sure I was covered. I like to give credit when credit is due and thank the whole crew at Kelly O’Brien."
We responded:
"Thank you Hilton. It is a pleasure to help you and your customers. We appreciate your support here at Kelly O'Brien State Farm. "
Leonard King
January 27, 2026
5
out of
5
rating by Leonard King
"Alexis was able to get me the insurance I needed for a car that won’t be driven very much. A classic car needs different insurance."
We responded:
"Hi Mr. King. Thank you so much for leaving us a 5-star review regarding the value you received on the new car insurance and the service Alexis provided. We are thrilled we were able to exceed your expectations."
DAG Jr.
January 26, 2026
5
out of
5
rating by DAG Jr.
"Very happy with the service I received from Alexis....Very detailed oriented, personable and incredible prompt. She knows the insurance business very well. Very highly recommend."
We responded:
"Hi DAG Jr., thank you so much for the 5-star review! We’re thrilled to hear how happy you were with the service Alexis provided. Her attention to detail, prompt communication, and deep knowledge of the insurance business truly make a difference, and we’re glad that showed throughout your experience. We appreciate the recommendation and look forward to helping you anytime you need us!"
Paula Rushford
January 13, 2026
5
out of
5
rating by Paula Rushford
"Agents are very polite and friendly."
We responded:
"Hi Paula, thank you so much for the nice review. We appreciate you allowing us to help you with your renter's insurance. Kelly"
Courtney Phillips
January 7, 2026
5
out of
5
rating by Courtney Phillips
"The auto accident claim was handled quickly and seamlessly. The agent worked with us to make sure we had everything we needed."
We responded:
"Hi Courtney! Thank you so much for leaving us a 5 star review. We are so happy to hear you were pleased with the way your claim was handled. Thanks for trusting us with your insurance needs. "
Kim Stuber
December 16, 2025
5
out of
5
rating by Kim Stuber
"Kelly O'Brien State Farm is a fantastic company. We use them for our non-profit and they are very responsive and easy to work with. Highly recommend!!"
We responded:
"Thank you so much for the kinds words and recommendation! We truly appreciate the opportunity to work with and support your non-profit. Our team is grateful for your trust and partnership, and we are always here whenever you need us. Thank you again for choosing Kelly O'Brien State Farm."
Doug Van Note
December 15, 2025
5
out of
5
rating by Doug Van Note
"I had an accident and my agent walked me through every step of the way. She kept in constant contact with me. Thank you for all of your help."
We responded:
"Thank you Doug for taking the time to share your experience. We're so glad Amabel was able to assist you during that stressful time. That level of care and support is what we strive for. We truly appreciate your trust in Kelly O'Brien State Farm and our Team! "
Ethan Waller
December 11, 2025
5
out of
5
rating by Ethan Waller
"Extremely helpful, personable, and commendable."
We responded:
"Thank you, Ethan! We’re so glad to hear your experience with our team was helpful and personable. We appreciate you taking the time to share your feedback and we’re always here if you need anything! – Kelly O’Brien State Farm "
Tijen Williamson
December 8, 2025
5
out of
5
rating by Tijen Williamson
"Customer service is very helpful!"
We responded:
"Tijen, thank you for your kind words! We’re so glad to hear that our State Farm team was helpful. We truly appreciate your trust and are always here to assist with any of your insurance needs!"
Terri Tobin
December 5, 2025
5
out of
5
rating by Terri Tobin
"First time I had a claim and State Farm was excellent !!"
We responded:
"Terri, thank you so much for sharing this! I’m so glad your first claim experience went smoothly. We truly appreciate you trusting our State Farm office and are always here for you and all of your insurance needs!"
erika vereen
December 3, 2025
5
out of
5
rating by erika vereen
"My car was in an accident and had to be totalled .So from the first day to the last day everything went smoothly. Thank you for all your help .I was impressed. ."
We responded:
"Erika, Thank you so much for your kind words! We're glad we could support you through such a difficult time and make the process as smooth as possible. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best!"
Shirley Read
November 24, 2025
5
out of
5
rating by Shirley Read
"Going out of state, a deer hit my car. Everyone went above and beyond to not only be helpful in the process of getting EVERY detail taken care of, but also to help calm me down in a terrible situation!"
We responded:
"Thank you so much for your kind words! We're truly sorry to hear about the accident, but we're glad our team could support you and make the process as smooth as possible during such a stressful time. Your safety and peace of mind are our top priorities. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels!"
Michael Friedman
November 19, 2025
5
out of
5
rating by Michael Friedman
"Smooth processing and service from initial call to Agency, conversation and filing with claims office and service provided by approved collision shop and rental agency. All contacts were professional and communication updates were timely."
We responded:
"Michael, thank you for sharing your experience! We're glad the process felt smooth and communication stayed on point throughout your claim. We appreciate you choosing our team and we're always here if you need us. "
Bill Lloyd
November 18, 2025
5
out of
5
rating by Bill Lloyd
"Despite my initial resistance, Alexis persevered with unparalleled customer service, opening up new opportunities to benefit both now and in the future."
We responded:
"Hi Bill! Thank you so much for your kind words! I’m thrilled to hear that Alexis was able to provide such a positive experience and help open up new opportunities for you. We truly appreciate your trust and recommendation!"
Jody Dillaman
November 18, 2025
5
out of
5
rating by Jody Dillaman
"Got me from $136 / month to $43 / month!!!"
We responded:
"Jody, Glad to hear we were able to get you the same car insurance coverage for less money. Thanks for trusting with your insurance. Kelly "
Cindy Wylde
November 18, 2025
5
out of
5
rating by Cindy Wylde
"Alexis was very helpful in getting our insurance on track."
We responded:
"Cindy, Thanks for providing us a 5 Star review. I see Alexis helped you with your home, auto and liability umbrella insurance. Alexis is very knowledgeable and takes great pride in providing the right protection. Thaks for trusting us with your insurance needs. Kelly"
Michael White
November 12, 2025
5
out of
5
rating by Michael White
"I can’t say enough about Molly Ryan at Kelly O’Brien State Farm in Myrtle Beach! She’s been absolutely amazing to work with — so detailed, patient, and genuinely happy to help. Molly always goes above and beyond to provide a wonderful experience. She’s found ways for me to save money while still making sure my family and I are completely covered in the event of anything. She explains everything so clearly and takes the stress out of it all. Honestly, I used to hate dealing with insurance — it always felt confusing and frustrating — but Molly has completely changed that for me. She makes the whole process easy, pleasant, and even enjoyable. I have all of my vehicles, and my family’s, insured through her, and I’ve never had a single problem. She’s truly amazing, and I recommend her to anyone who wants an agent who actually cares and goes the extra mile every single time. 5 STARS ID GIVE 10 if I could!"
We responded:
"Michael, thank you for sharing such a wonderful review! Molly is an incredible member of our team, and we’re so glad she’s been able to provide clear guidance and make insurance simple and stress-free for you. Your positive feedback means a lot, and we’re grateful to have you and your family a part of our State Farm family!"
Kelly Dempsey
November 11, 2025
5
out of
5
rating by Kelly Dempsey
"I reached out to State Farm in Myrtle Beach due to moving to the area and was connected with the Kelly O’Brien team. Molly was extremely thorough, kind, and tremendously helpful in getting my auto and renter’s policies transferred over. Thank you so much, Molly!"
We responded:
"Thank you so much Kelly for taking the time to share your experience and welcome to Myrtle Beach! We're so glad Molly was able to make your transition smooth and help you get everything set up with your auto insurance and renters insurance coverage. Our team is always here to help! Welcome to Team O'Brien. "
Stephanie Jones
November 5, 2025
5
out of
5
rating by Stephanie Jones
"State Farm was excellent. They dealt directly with Socastee Collision and the rental car company. Kelly O’Brien’s office is the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that State Farm, Socastee Collision, and Kelly O’Brien’s office provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future!"