State Farm® Insurance Agent Kelly O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jo Sortelli
April 16, 2026
"Our first contact with Kelly O’Brien’s office was with Ann Anderson. Ann listened to me and what I felt we needed from our insurance agent. Ann reviewed what we currently had in place and made recommendations to provide use with coverage that fit out budget. Then we met with Kelly O’Brien she reviewed all aspects of our current insurance and financial situation and what we were looking for in our retirement since we are now both retired. We are now moving forward with changes in our finances to ensure we meet our retirement goals and still have funds left over for our children when that day comes. In closing, I want to say that we highly recommend Ann and Kelly O’Brien for your insurance and financial planning needs to secure your financial security and insurance needs. Jo & Bob Sortelli"
"Jo, Wow! Thank you so much for your thoughtful and detailed review. We’re delighted to hear that Ann and I were able to listen carefully to your needs and provide recommendations that fit your budget and retirement goals. It’s wonderful to know that you feel confident moving forward with your financial planning and insurance adjustments. Your trust and recommendation mean a great deal to us. Please don’t hesitate to reach out if you need any further assistance—we’re here to support you every step of the way! Kelly"
Lynn Civali
April 8, 2026
"Kelly has been instrumental in coaching me through a life insurance change. Her office serves me with auto, homeowners and recently life insurance. It’s apparently visible when you enter this office, how important they view and treat their clients. I highly recommend them!"
"Lynn Thank you so much for your kind words and recommendation! We’re thrilled to hear we have been able to support you through your life insurance change and continue to assist with your auto and homeowners' insurance needs. Providing exceptional service and truly valuing our clients is at the heart of what we do, and your feedback means a lot to us. Please don’t hesitate to reach out if there’s ever anything else we can help with! Kelly "
Neil Acquavito
April 7, 2026
"I stoped in to amend my automobile policy and was greeted by Ann Anderson. She promptly addressed all of my concerns.It's a pleasure doing business with this agency."
"Hi Neil. It was so nice to meet you Friday. Thank you for taking the time to provide us with your feedback. Angela is very customer focused and passionate about helping people build a protection plan that meets their needs. Welcome to Myrtle Beach and thank you for trusting us with your insurance needs. "
Ed Russell
March 27, 2026
"Fantastic agency to deal with. Extremely nice individuals and pleasant to deal with especially Amabel who recently helped me with a hit and run accident claim. She constantly followed up to ensure everything was going smoothly and provided excellent support."
"Thank you for the 5 Star Review Ed. You claim satisfaction is important to us. Amabel goes above and beyond to make sure our customers are happy. Thank you for trusting us with your car insurance needs. "
Ken Grigg
March 27, 2026
"Mary Ann was great, she put in my claim. Made my life better."
"Thank you for the review. Mr. Grigg. Amabel truly cares about helping our customers through their auto claims to make sure you are satisfied. Thank you for trusting us with your insurance. "
Bradley Cope
March 27, 2026
"Hit a deer and State Farm was on the spot. Took my truck to body shop and after a few revisions was fixed in 2 weeks. Also had rental coverage and that was great"
"Thank you, Bradley, for sharing your experience! We’re glad our team could be there for you quickly after your accident and help get everything handled smoothly, including your rental coverage. We truly appreciate you trusting us with your coverage!"
Samir Cardoza
March 25, 2026
"Great customer service and very well explained what service is being offered to purchase. On top of very good customer service , they also showed how much they care and checked up on me as frequently as possible and made sure the outcome was as beneficial as possible."
"Samir, thank you for sharing your experience! We're so glad that everything was explained clearly and that our team and Amabel helped you stay connected and informed throughout your claim. We appreciate you trusting us with your car insurance. Like a good neighbor we are always here for you if you need anything! "
ElDuro Poderoso
March 18, 2026
"Very professional and courteous,fast quote and service,they know what exactly home owners wants and their needs"
"Thank you so much for your kind words! We're thrilled to hear that you found our service professional and efficient. Our team is dedicated to understanding and meeting the needs of homeowners, and it’s wonderful to know we hit the mark for you. If you need anything else or have further questions, please don't hesitate to reach out. We appreciate your support! Kelly "
Michael Wiestling
March 17, 2026
"Easy claims and checked in multiple times during the process"
"Michael, we love hearing that you had an easy claims experience and consistent check-ins. That is exactly what our office and Amabel strive to deliver. She truly cares about keeping our customers informed and supported every step of the way. We appreciate you trusting our team to be there when it mattered most!"
Shernett Brown
March 16, 2026
"Timely and smooth process in getting my vehicle in and out the shop and everything covered!"
"Shernett, thank you for the review! This is the kind of customer experience we aim for. Amabel does a great job making sure everything moves along as smooth as possible during a difficult time. We are so glad she was able to help make that process smooth for you. Thank you for trusting us with all your auto insurance needs."
Tina Kelsey
March 13, 2026
"Always pleasant"
"Thank you Tina for the nice review. We appreciate you trusting us with your insurance needs. Kelly"
Jeffery Russell
March 12, 2026
"Very dedicated team, Rob went Above and beyond to help me get the absolute best price, Saving me over 1200 dollars alone per 6 months, with my wife we saved another 1200 per 6 months. I can't believe we were paying so much for the exact same coverage and deductable. Thank you again! A+"
"Thank you so much for your kind words! We're thrilled to hear that Rob and the team were able to help you and your wife save so much on your coverage. It’s always our goal to provide the best value and service to our clients, and your feedback truly means a lot to us. If you ever need anything else or have questions in the future, please don’t hesitate to reach out. Thanks again for choosing us and for the A+ rating! Kelly"
Ksenia Novozhilova
March 10, 2026
"Excellent service from start to finish. The staff is friendly, knowledgeable, and always quick to respond. They made my claim process very simple and explained everything clearly, so I felt confident throughout the entire process. It’s rare to find such great customer service these days. Highly recommend this State Farm office."
"Ksenia, thank you so much for the wonderful feedback! We are grateful for the time you took to share your experience. Amabel and our team work hard to make sure every step especially during the claims process is clear, responsive, and as smooth as possible. We truly appreciate the recommendation and are always here for all of your car insurance, home insurance, and financial service needs. "
Wayne Stewart III
March 10, 2026
"Rob from State Farm was a pleasure to work with and made the process of insuring my condo easy and painless!"
"Wayne, thank you for the kind review! We're so glad to hear that Rob made the process of insuring your condo a smooth and easy transition. Our team works hard to make coverage simple and stress free, and it's great to know Rob delivered that experience. We appreciate you choosing Team O'Brien and look forward to our future with you!"
nolynn 113
March 6, 2026
"Sydney is absolutely wonderful! She is so sweet & has always gone above & beyond to help me! Professional, efficient & dependable are just a few words to describe her work ethic! Definitely a great asset to the company!"
"Thank you for the wonderful review! Your kind words mean so much to our office and Sydney. She is always eager to help and make sure your insurance process is smooth and easy as possible. We appreciate your trust in us and look forward to our future with you here at Team O'Brien. "
Tomas Bueno
March 5, 2026
"Sydney was so wonderful and courteous, she helped me realize the market we are in and how important is to be insured, we are coming up on hurricane season and its important to know what coverage is needed. Thank you Sydney!"
"Thank you so much for the kinds review Tomas! We are glad that Sydney could help walk you through the current coverage and making sure you have the right coverage in place for your home. We appreciate you trusting us with your insurance needs and are always here if you need anything! "
Teresa Bueno
March 5, 2026
"Sydney was so helpful, and professional. I had lots of questions. And she answered all of them in way could understand. Would ask for her if I have any questions in the future. Office is so polite and welcoming.Would recommend to everyone."
"Thank you so much for the thoughtful review! So happy Sydney could help answer your questions and walk through your coverage options with you. Our team works hard to create a welcoming office and make insurance easy to understand. We appreciate customers like you! "
Trudy McCoy
March 3, 2026
"Always so pleasant and helpful to deal with."
"Trudy, Thank you for your kind review! We're so grateful for your trust in us with your auto and home insurance. We truly appreciate your support! "
Bill Palmeri
February 25, 2026
"Great Customer Service!!"
"Thank you, Bill, for taking the time to provide us a 5-star review about our customer service on your home and car insurance. We strive to exceed our customer expectations in every interaction. We appreciate you trusting us with your insurance needs. Kelly"
Rhonda Pepin
February 17, 2026
"Having recently moved to Myrtle Beach, I needed both auto and renters insurance. Alexis was extremely helpful in getting me a renter's policy and quotes for auto."
"We're so glad Alexis was able to help you get your renters policy in place ad provide you auto quotes quickly and efficiently. Thank you for choosing Kelly O'Brien State Farm - we're excited to have as part of our agency family and are always here if you need anything! "
Nagi Yous
February 10, 2026
"Excellent Service in every way Professional and customer oriented."
"Nagi, thank you so much for the 5 Star review. Alexis said it was a pleasure working with you on your auto insurance and home insurance needs. Thank you for trusting us. Kelly"
Janice Boutotte
January 31, 2026
"The whole process was quick and easy. I used one of State Farm's service centers - Gerber Collision and Glass. An estivate of damages was done the day after my accident with instant insurance approval. The car was repaired the next week and completed four days ahead of schedule."
"Janice, thank you for sharing your experience with your auto claim! We're glad to hear your claim process was quick and seamless. Amabel was happy to assist you every step of the way. We appreciate the opportunity to be of service to you. Thank you for trusting us with all your car insurance needs. "
Jennifer Yanakiev
January 31, 2026
"Ann from this office went above and beyond to help me get some paperwork set up for my mom. Our Agent was also great when setting up. Friendly and helpful each time!"
"Thank you for the kind review Jennifer! We take pride in our work and going above and beyond for our customers. We truly appreciate your feedback and are grateful for the opportunity to help you with all your insurance needs. "
Hilton Smith
January 27, 2026
"The best customer service I have received. They really live up to “like a good neighbor, State Farm is there”. Alexis has always helped me get insurance even when it was close to closing time she was willing to stay to make sure I was covered. I like to give credit when credit is due and thank the whole crew at Kelly O’Brien."
"Thank you Hilton. It is a pleasure to help you and your customers. We appreciate your support here at Kelly O'Brien State Farm. "
Leonard King
January 27, 2026
"Alexis was able to get me the insurance I needed for a car that won’t be driven very much. A classic car needs different insurance."
"Hi Mr. King. Thank you so much for leaving us a 5-star review regarding the value you received on the new car insurance and the service Alexis provided. We are thrilled we were able to exceed your expectations."