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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Improta

October 22, 2025

5  out of  5
rating by Linda Improta
"We had an accident recently and our state farm agents at Kelly O’Brian’s were fabulous. They helped us every step of the way. Called all the time to make sure the car was being taken care of and we were happy with the service….Thank you guys so much!"
We responded:
"Thank you so much for taking the time to share your experience Linda! We know how stressful an accident can be, and it truly means a lot to hear that our team was able to make things a little easier for you. At Kelly O’Brien State Farm, we’re dedicated to being there through every step—not just when things go smoothly, but when life throws the unexpected your way. We’re so glad you felt supported and cared for along the way!"
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John Cocchiere

October 22, 2025

5  out of  5
rating by John Cocchiere
"My agent, Molly Ryan, was terrific! I am in my mid 70’s, so I have been insured for quite time. Molly took the time to analyze both our auto and home policies. No one had ever eey! Not only that, she took the time to explain her reasoning for her policy changes in clear and understandable terms. The Kelly O’Brien Ageny answered my initial call in a very timely manner! And here’s the real shocker, when I called with additional questions, I always received a call back shortly thereafter! To Molly and your team — Well done! John C, Myrtle Beach, SC"
We responded:
"John, thank you so much for your kind words! we are thrilled to hear that Molly took the time to review your policies and explain everything clearly. Providing personal, timely service is what our team strives for every day. We truly appreciate you choosing Kelly O'Brien State Farm and look forward to our future working together!"
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THEBLACKWATERMASTER

October 15, 2025

4  out of  5
rating by THEBLACKWATERMASTER
"AFTER HITTING A DEER THAT WAS UNVOIDABLE , OUR TRUCK HAD SOME FRONT IN COSMETIC DAMAGE.. State Farm was very prompt about assisting us via telephone and set up a repair shop visit to take care of the damage the following week. Repairs were done in 7 business days. The repairs are very well done and the front end all blends together and looks flawless again. Thank you State Farm."
We responded:
"Thank you for sharing your experience. We're sorry to hear about the accident but glad that State Farm could assist you promptly and that the repairs were completed quickly and to your satisfaction. It's great to know your truck looks flawless again. If you ever need anything else, we're here to help!"
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Brad Magee

October 15, 2025

5  out of  5
rating by Brad Magee
"Unfortunately I have had 2 claims against my boat. State Farm has stood right there with me and helped to take care of the situation. Very responsive and the app is easy to use. The Kelly O'Brien Agency has been so helpful and have stayed in contact through the entire process."
We responded:
"Brad, thank you so much for sharing your experience! We're glad to hear that State Farm and the Kelly O'Brien Agency were able to support you through your claims and provide responsive, helpful service. It's great to know the app made the process easier for you as well. If you ever need assistance in the future, we're here to help!"
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M Don

October 14, 2025

5  out of  5
rating by M Don
"We reached out to bundle our home and auto and they were super helpful and saved us a ton of money! Great team, would highly recommend!!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear our team could help you bundle your home and auto and help you save! We appreciate your recommendation and are glad to have helped you with all your insurance needs. "
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George Meagher

October 13, 2025

5  out of  5
rating by George Meagher
"Although the situation was not any fun. The claims department. and our local agent Ann Anderson were wonderful. They both walked me through all the paperwork, called me back every time, and did everything they could do to help"
We responded:
"Thank you so much, George! We’re so glad Ann and our claims team were able to make a difficult situation a little easier for you. We truly appreciate your kind words and the trust you place in us!"
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Minas Diakakis

October 2, 2025

5  out of  5
rating by Minas Diakakis
"The people were very nice and respectful Everything was explained in detail about our coverage and responsibilities They also explained how we could get discounts when adding and applying certain things to your home or cars. Thumbs up"
We responded:
"Thank you so much for your thoughtful review Minas! We’re thrilled to hear that Riley took the time to walk through your coverage and help you understand your discounts. We appreciate your trust in our office and are always here to help with any questions along the way!"
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Susan Price

September 18, 2025

5  out of  5
rating by Susan Price
"Ann & Sydney were both great. Prompt in their responses. Explained everything fully. Provided additional information on how to make vehicle changes. Friendly and efficient service. Good coverage. Happy using State Farm!"
We responded:
"Thank you for sharing your experience, Susan! We're so glad Ann & Sydney were able to provide prompt, friendly and thorough support. We appreciate you choosing Kelly O'Brien State Farm and look forward to being here for all of your insurance and financial service needs. "
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Jamir G

September 18, 2025

5  out of  5
rating by Jamir G
"Sydney Carpenter helped me with my life an auto insurance definitely recommend going back to this office I love it thank you so much Sydney 😊"
We responded:
"Thank you so much, Jamir! We’re thrilled to hear Sydney was able to help you with both your auto and life insurance. Your recommendation means a lot, and we’re grateful you chose our office. We look forward to being here whenever you need us!"
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Russ

September 15, 2025

5  out of  5
rating by Russ
"Alexis was fantastic ! She was very knowledgeable and helpful and it was a pleasure working with her to get my insurance changed over. Do you work tomorrow? 7 to 3"
We responded:
"Thank you, Russ! We appreciate your kind words. Alexis takes great pride in helping our customers, and its wonderful to hear she made your insurance changeover so easy. We're grateful to have you with our agency! "
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Sarah Brown

September 11, 2025

5  out of  5
rating by Sarah Brown
"I just have to say Sydney has always been helpful and a pleasure. And always going above and beyond! Thank you!"
We responded:
"Sarah, Thank you so much for your kind words! We're thrilled to hear that Sydney consistently goes above and beyond to assist you. Your appreciation means a lot to us, and we'll be sure to share your feedback with her. Thanks again!"
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Weston Dean

September 10, 2025

5  out of  5
rating by Weston Dean
"Sydney was knowledgeable, professional and extremely helpful."
We responded:
"Weston, Thank you for your kind words! We're delighted to hear that Sydney provided knowledgeable, professional, and helpful service. We appreciate your feedback and look forward to assisting you again in the future! Kelly "
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Jaymee Lively

September 10, 2025

5  out of  5
rating by Jaymee Lively
"Sydney is the best! Super helpful.."
We responded:
"Thank you Jaymee for taking the time to compliment Sydney on her customer service skills. She takes great pride in helping people with their auto, home and life insurance needs. "
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Hannah Jordan

September 10, 2025

5  out of  5
rating by Hannah Jordan
"I was on vacation in Myrtle and stopped in to ask about life insurance policies. Sydney Carpenter helped me with options and guided me in choosing one that fit my needs. Really appreciate how fast she worked!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sydney Carpenter was able to assist you quickly and help you find a life insurance policy that fits your needs. We appreciate you choosing us during your vacation in Myrtle and are here for any future questions or assistance you may need!"
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Roro Frye

September 10, 2025

5  out of  5
rating by Roro Frye
"Jessica did a good job. She has answer all my questions. She also hep me get my son insured. Thank you Jessica"
We responded:
"Thank you, Roro! We’re glad Jessica was able to answer your questions and help you and your son with auto coverage. Protecting families on the road—and planning ahead with life insurance when the time is right—is exactly why we’re here. We appreciate your trust and look forward to being here for your family’s needs,"
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Bob Caswell

September 3, 2025

5  out of  5
rating by Bob Caswell
"Alexis provides excellent service, she communicates often and effectively. She anticipates our insurance needs and offers professional and thoughtful assistance and advice . It’s been a pleasure working with her! Thank you Bob and Emma"
We responded:
"Thank you so much, Bob and Emma! We’re delighted to hear how well Alexis has been able to anticipate your needs and provide thoughtful guidance. She truly cares about making sure our customers feel supported every step of the way. We’re grateful for your trust and it’s always a pleasure working with you both!"
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Matt Paul

September 3, 2025

5  out of  5
rating by Matt Paul
"Very helpful with reasonable prices. Am definitely going to be extending my policy. Highly recommend"
We responded:
"We love knowing your experience with Alexis gave you the confidence to grow your coverage with us. Your recommendation means a lot, and we’re excited to continue being the team you can rely on."
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Tony Gee

September 3, 2025

5  out of  5
rating by Tony Gee
"The sign up process and then contacting my finance company was a good help. My documents came quickly thanks to all at their Myrtle Beach office."
We responded:
" Thanks so much, Tony! We’re happy to hear the process was easy and that Kelly O'Brien Insurance Agency Team could get everything taken care of quickly for you. We appreciate your trust! "
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Leah Cell

September 3, 2025

5  out of  5
rating by Leah Cell
"Alexis was knowledgeable, professional and extremely helpful."
We responded:
"Leah, We’re so glad to hear Alexis was able to make your experience such a positive one. Her dedication to helping others really shines through, and your feedback means a lot to our whole team. Thank you for choosing us!"
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Alexis Yazici

September 2, 2025

5  out of  5
rating by Alexis Yazici
"Alexis was great to work with! She got everything taken care of for me so quickly 😊"
We responded:
"Thank you so much for your kind words! We’re lucky to have Alexis on our team—her ability to make things smooth and stress-free is one of the reasons our customers love working with her. We’re glad she was able to take care of everything for you so quickly!"
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Hal Andersen

August 30, 2025

5  out of  5
rating by Hal Andersen
"Alexis Bunting helped me get renters insurance. She was very efficient, explained everything well and was very pleasent to work with."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Alexis Bunting provided you with efficient service and clear explanations. It's great to know she made the process pleasant for you. If you ever need assistance in the future, we're here to help!"
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Cindy Newman

August 28, 2025

5  out of  5
rating by Cindy Newman
"My claim was handled with courtesy and compassion. What an awesome experience after a very unfortunate accident."
We responded:
"Cindy, thank you for sharing your experience. We're truly sorry you had to go through such an unfortunate accident, but glad to hear Amabel was able to help you through the process. We're grateful for your trust in our team and are always here if you need anything. "
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Harmony Zon

August 25, 2025

5  out of  5
rating by Harmony Zon
"I am absolutely pleased with my experience with your State Farm agent Jessica Johnson. Not only was she professional but so relatable as a person. She did her Job beyond her Job. If there were more people in this world like her in companies everybody’s business would be amazing. She made it so easy and relaxing to know I was choosing the best option out there. Thank you so much for such a wonderful experience Jessica and being a beautiful person."
We responded:
"Thank you so much for your thoughtful words Harmony and for recognizing Jessica’s efforts! 🌟 We’re thrilled to hear how she made your experience both professional and personable, and that she went above and beyond to ensure you felt confident in your choices. Jessica truly cares about making each interaction meaningful, and it’s wonderful to see that come through. We appreciate you sharing this feedback—it means a lot to our entire team! Thank you for trusting us with all your insurance and financial service needs. "
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Cynthia Dunne

August 25, 2025

5  out of  5
rating by Cynthia Dunne
"I just have to say the agent was very knowledgeable and helpful in transferring our service from one state to another. I highly recommend both Alexis and this particular State Farm office."
We responded:
"Thanks so much Cynthia for sharing your experience! We’re so glad Alexis was able to make your state-to-state transfer smooth and stress-free. She takes pride in guiding our customers through transitions like these, and your recommendation means a great deal to both her and our entire team. We appreciate your trust in us!"
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Dana Joslin

August 25, 2025

5  out of  5
rating by Dana Joslin
"It is only when there is an unfortunate incident that you get to find out that your insurance experience could be this excellent!! Everyone involved from filing the claim over the phone at 1100p, to the resulting flurry of emails and text messages setting up a rental car, identifying the collision center, to the customer service from Anabel, were all courteous, proficient, and professional. It turned a rather unpleasant evening into a manageable situation..."
We responded:
"Dana, thank you so much for sharing your experience. We know unfortunate incidents can be stressful, and we’re glad our team—and especially Amabel—could help make the process smoother and more manageable for you. Your kind words mean a lot, and we’re always here when you need us! "